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The Financial Regulator is an independent body set up to regulate financial services firms and to protect consumers in their dealings with those firms. The Financial Regulator also is there to help consumers make informed decisions about their personal finances through their consumer information site itsyourmoney.ie (www.financialregulator.ie)
Here the Financial Regulator offers consumers independent information on financial products like insurance, loans, mortgages and savings. All the information is free and written in plain English. (www.itsyourmoney.ie)
Deals with complaints on Occupational Pensions and PRSA (www.pensionsombudsman.ie)
International Financial Ombudsmen schemes
(www.networkfso.org)
Community based non-profit debt counselling organization in Ireland (www.mabs.ie)
The British and Irish Ombudsman Association website lists Ombudsman services and complaint-handling bodies who are members of the Association. Details are given of the services which each provides and information on how to contact it (www.bioa.org.uk)
The European Ombudsman investigates complaints about maladministration by institutions and bodies of the European Community. Further information on making a complaint to the European Ombudsman is available on this site (www.euro-ombudsman.eu.int)
The International Ombudsman Institute has among its aims, the promotion of the concept of Ombudsman and the encouragement of its development throughout the world. The organisation maintains a useful page of links listing its international members (International Ombudsman Institute Website)
Agency responsible for supporting the provision of information, advice and advocacy on social services (www.comhairle.ie)
Independent, non-profit organisation providing information about rights and how to complain in Ireland (www.consumerassociation.ie)
Information on Irish law, legislation, cases and legal subjects (hosted by University College, Cork) (www.irishlaw.org)
Provides information on the social and civil rights of everyone in Ireland (www.oasis.gov.ie)
Network for settling cross-border financial disputes out of Court (FIN-NET Website)
The main purpose of the scheme, as determined by the Investor Compensation Act, 1998, is to provide adequate funds out of which eligible investors of failed investment firms are compensated. The funds are generated solely from contributions from investment firms. (www.investorcompensation.ie)
The National Consumer Agency (NCA) is a statutory body established by the Irish Government in May 2007. It aims to defend consumer interests and to embed a robust consumer culture in Ireland. www.nca.ie