Useful Links

Pensions Ombudsman

Deals with complaints on Occupational Pensions and PRSA (www.pensionsombudsman.ie)

The National Consumer Agency (NCA)

The National Consumer Agency (NCA) is a statutory body established by the Irish Government in May 2007. It aims to defend consumer interests and to embed a robust consumer culture in Ireland. www.nca.ie

Network of Financial Ombudsmen

International Financial Ombudsmen schemes
(www.networkfso.org)

Money Advice & Budgeting Service

Community based non-profit debt counselling organization in Ireland (www.mabs.ie)

BIOA

The British and Irish Ombudsman Association website lists Ombudsman services and complaint-handling bodies who are members of the Association. Details are given of the services which each provides and information on how to contact it (www.bioa.org.uk)

The European Ombudsman

The European Ombudsman investigates complaints about maladministration by institutions and bodies of the European Community. Further information on making a complaint to the European Ombudsman is available on this site (www.euro-ombudsman.eu.int)

The International Ombudsman Institute

The International Ombudsman Institute has among its aims, the promotion of the concept of Ombudsman and the encouragement of its development throughout the world. The organisation maintains a useful page of links listing its international members (International Ombudsman Institute Website)

Comhairle

Agency responsible for supporting the provision of information, advice and advocacy on social services (www.comhairle.ie)

Consumers Association of Ireland

Independent, non-profit organisation providing information about rights and how to complain in Ireland (www.consumerassociation.ie)

Irish Law Site

Information on Irish law, legislation, cases and legal subjects (hosted by University College, Cork) (www.irishlaw.org)

Oasis (Online Access to Services, Information and Support)

Provides information on the social and civil rights of everyone in Ireland (www.oasis.gov.ie)

FIN-NET

Network for settling cross-border financial disputes out of Court (FIN-NET Website)

Investor Compensation Scheme Ltd (ICCL)

The main purpose of the scheme, as determined by the Investor Compensation Act, 1998, is to provide adequate funds out of which eligible investors of failed investment firms are compensated. The funds are generated solely from contributions from investment firms. (www.investorcompensation.ie)

The Central Bank

The Central Bank Reform Act, 2010, creates a new single unitary body – the Central Bank of Ireland - responsible for both central banking and financial regulation. The new structure replaces the previous related entities, the Central Bank and the Financial Services Authority of Ireland and the Financial Regulator. The Act commenced on 1 October 2010.(www.centralbank.ie)

 

Republic of Ireland Government:

• General Public Sector Website - www.irlgov.ie
• Department of An Taoiseach - www.irlgov.ie/taoiseach
• Office of Attorney General - www.irlgov.ie/ag
• Department of Enterprise, Trade and Employment - www.entemp.ie
• Department of Finance - www.irlgov.ie/finance

Other Organisations:

• National Consumer Agency - www.consumerconnect.ie
• Chief State Solicitor's - www.gov.ie/ag
• Data Protection Commissioner - www.dataprotection.ie
• ConsumerProperty.ie - www.ConsumerProperty.ie
• Free Legal Advice Centres (FISC/FLAC) - www.flac.ie